Updated on 11/1/2021
PRIVACY POLICY
This Privacy Policy applies to this website located at https://ChargeSentry.com (“Website”) which is owned and operated by ChargeSentry, LLC (“ChargeSentry”, “We”, “Us”, or “Our”). This Privacy Policy describes what information is collected by users of the Website (collectively or individually “User(s),” “Yourself,” or “You”), as well as Our use and disclosure of that information. We treat your privacy seriously.Please read this Privacy Policy carefully, as it governs your use of the Website and associated Services. Your use of our Website indicates to us that you have read and accepted our privacy practices, as outlined in this Privacy Policy.We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy. Special considerations may apply for EU residents and for California consumers as set forth below.
DEFINITIONS
Website
The Website is https://ChargeSentry.com and any network operated by us.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
User
A User is any living individual who is using our Website and is the subject of Personal Data.
Services
Services means any products or services provided to you through this Site.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Website to you (subject to your consent when required by applicable laws).
We use the collected data to:
TYPES OF DATA COLLECTED
PERSONAL DATA
While using our Website, we may collect certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information we collect includes:
We also collect information when you use our Websites relating to your web site browser, network, device, and other similar information. This information is collected to ensure you have a consistent experience when using our Websites, to ensure our content is displayed properly, and to improve the overall quality of our Websites. If we serve ads, this information is also used to ensure advertisements are properly displayed to you. Personal information collected related to your browser, network, and device information, includes:
REGISTRATION
The website is free to view without registering. However, if you decide to use the Service, you must provide certain personal information.
When registering for an account with the Website, merchants will be prompted to disclose general business information, including but not limited to: the legal business name, business address, business telephone number, business website address. To provide our users with the Service, account holders must consent to the sharing of certain customer data, transaction data, and chargeback and/or dispute data through our trusted third-party merchant processing service providers.
USAGE DATA
We may also collect information how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
TRACKING COOKIES DATA
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Examples of Cookies we use:
HOW YOUR INFORMATION IS SHARED GENERALLY
We share your personal information as necessary to provide the Website, and for the purposes set forth in this Privacy Policy. We may also share your personal information, including usage data, and other information we have collected about you in accordance with this Privacy Policy, with third parties to allow third parties to deliver advertising, marketing, or other content through the Websites for commercial purposes to provide you with related offers. We may also share aggregate data for marketing purposes.
We may also disclose your Personal Data in the good faith belief that such action is necessary to (1) comply with a legal obligation; (2) protect and defend the our rights or property; (3) prevent or investigate possible wrongdoing in connection with the Website (e.g. to prevent or investigate fraud); (4) protect the personal safety of users of the Website or the public; and, (5) protect against legal liability.
TRUSTED THIRD PARTY SERVICE PROVIDERS
We employ trusted third-party companies and individuals in compliance with the GDPR, CCPA, or other relevant laws to facilitate our Website (“Service Providers”), to provide the Website on our behalf, to perform Website-related services, or for marketing or analytics purposes.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Website.
Google Analytics
Google Analytics is a web analytics website offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google websites. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page
BUSINESS TRANSACTION
If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
DISCLOSURE FOR LAW ENFORCEMENT
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law, or in response to valid requests by public authorities (e.g. a court or a government agency).
HOW YOUR INFORMATION IS STORED
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
RETENTION OF DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
“DO NOT TRACK” SIGNALS
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
LINKS TO OTHER SITES
Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or websites.
CHILDREN’S PRIVACY STATEMENT
ChargeSentry does not target Children under 13 years of years of age. If you are a parent or guardian and believe that ChargeSentry has information of a child under the age of 13 please contact us immediately at support@ChargeSentry.com so we can use our best efforts to remove any such information from our database.
DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. ChargeSentry determines the purposes for which and the manner in which any personal information are or are to be processed (the “Data Controller”). Please see below for the Data Controller’s contact information.
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
In certain circumstances, you have the following data protection rights:
Please note that we must use all reasonable measures to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you wish to exercise any of these rights please contact us using our Contact Us form or via mail at:
GDPR Compliance
ChargeSentry – GDPR Agent
15165 Ventura Blvd., Suite 200
Sherman Oaks, CA 91403
Or via email at: support@ChargeSentry.com
YOUR CALIFORNIA PRIVACY RIGHTS
Under the California Consumer Privacy Act (“CCPA”), California consumers are entitled to ask us to disclose the categories of personal information collected from them, the categories of sources the personal information was collected from, the business or commercial purposes for collecting such information, the categories of third parties the personal information was shared with and the specific information shared. California consumers can also request for this information to be deleted or corrected. If you are a California consumer as defined by the CCPA and wish to exercise any of your rights under the CCPA please email us at [insert email].
When making a request under the CCPA we will need to verify your identity. Information obtained during your request will only be used to fulfil your request. Please note that we are not required to delete your personal information if it is deemed reasonably necessary under California Civil Code § 1798.105(d).
California residents are also entitled to ask us for information identifying the categories of personal information we share with any third parties for marketing purposes, if any, as provided for in California Civil Code sections 1798.83 and 1798.84. If you are a California resident and would like a copy of this information, please submit a written request to support@chargesentry.com.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy or have any requests regarding Personal Data we may have collected about you, please contact us at:
ChargeSentry
15165 Ventura Blvd., Suite 200
Sherman Oaks, CA 91403
Or via email at support@ChargeSentry.com
We will respond to reasonable requests for access, revision, or deletion requests to the extent required or permitted by law.
